This text describes the confidentiality policy of DaCapo Audio ApS, trading under the name DaCapo Audio via the domain, hereinafter referred to as DaCapo Audio. 

Contact details

DaCapo Audio ApS

Oldenburg Alle 7 st

DK-2630 Taastrup


Tel: +45 89885070

Email: [email protected]

Personal data that we process

When you use the webshop of DaCapo Audio we collect and/or process the following personal data that you must provide in order to make a purchase from the shop:

- First and last name

- Address data

- Telephone number

- E-mail address

- IP address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Special and / or sensitive personal data that we process

DaCapo Audio does not willfully collect data about visitor under the age of 16 - unless they have permission from a parent or guardian. As we do not collect information about age or date of birth, however, we rely on parents and guardians to prevent children younger than 16 from shopping with us and, thereby, forcing us to store personal information about a minor.

If this prevention fails and data is collected by mistake, then please request a data removal by writing to [email protected]. We will honor such requests by deleting the stored data.

Uses of personal data

DaCapo Audio collects and/or processes data for the following purposes:

- Handling your payment

- Being able to call or e-mail you if this is necessary to be able to perform our services

- Inform you about changes to our services and products

- To deliver goods and services to you

DaCapo Audio also uses collected personal data when we are legally obliged to do so, e.g. in bookkeeping.

Retention period

DaCapo Audio does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. Thus, in order to comply with regulations regarding bookkeeping, we retain all provided data for 5 years.

Sharing of personal data

DaCapo Audio will never willfully share your personal data within any third-party unless this is necessary for the implementation of our agreement with you or to comply with a legal obligation.

Any necessary sharing of data with a third-parties, such as payment processors, will be subject to a processing agreement ensuring the same level of security and confidentiality for your data from the third-party. DaCapo Audio remains responsible for these processes.


Cookies are small text files that are stored on your computer, tablet or smartphone when you interact with the webshop. The cookies are necessary for the technical operation of the website and your ease of use. Sometimes cookies are also used for analytical purposes and, in some instances, help provide data for third-party analytics services like, e.g., Google Analytics. 

When you use our website, you can inspect the cookies in your browser and adjust its settings to accept cookies or not. When you land on our website, we ask you whether or not you want to accept cookies and store your choice in a cookie.

We use different types of cookies on our website:

The session cookie is technically necessary for the technical operation of the website and your ease of use. It is a first-party cookie and you can not opt-out from this cookie (for example, if we would note use it then items placed in a basket would disappear by the time you reach the checkout). 

Preference cookies are used to make your user experience better by remembering certain choices of yours, e.g. regarding the display language.

Statistic cookies help us to understand how our visitors interact with our web shop. We use Google Analytics for this, and the stored data is anonymized. We use the obtained information to improve the user experience, evaluate our offerings, and for business evaluation purposes in general. 

If you allow us, we also use marketing cookies to help us display friendly reminders about us when you visit other sites on the web. To facilitate this we work with third-party advertising networks like Google AdWords and Facebook advertising.

Note that the information stored in statistics and/or marketing cookies about your use of this website may be transmitted to the USA. 

You can instruct your browser to block all cookies, delete existing cookies, or issue a warning before cookies are saved. Be aware that a change in cooking settings may deteriorate your user experience when you visit our shop. To prevent cookies altogether, please follow the instructions relevant to your particular browser:

Google Chrome

Internet Explorer

Mozilla Firefox


View, modify or delete data

You have the right to view, correct or delete your personal data.

In addition, you have the right to withdraw your consent for data processing at any time and to object to the processing of your personal data by DaCapo Audio.

You may also request a copy of your data at any time, e.g., in order to transfer it to another system. If you request this from us, we will send you a copy of any personal data we hold about you in file.

Third Party Providers

Google Analytics

DaCapo Audio uses Google Analytics, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). The company is affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and responsible for processing your data. Google Analytics service uses cookies (_ga cookie) and other similar technologies to help us analyze users and their behavior on our website. The information about your use of this website is usually transmitted to and stored on a Google server in the USA. We use IP anonymization within the EU and other contracting countries of the Agreement on the EEA, which means that your IP address will be shortened before transmission to Google. In very exceptional cases the full IP address can be transmitted to a Google server in the USA. Google’s privacy policy can be found here:

Information that can be collected:

  • IP address,
  • date and the time of the page views,
  • browser,
  • device and location data,
  • click path,
  • referrer URL,
  • purchase activities.

The purpose of the data collection is to analyze this website, and website’s visitors, their behaviour and for advertising. Google will use the information obtained on behalf of the operator of this website to evaluate our visitor’s use of the website, to provide reports on website activity and other services related to website activity and usage of the internet.

You can prevent the collection of data generated by the cookie and related to your use of this website (including your anonymized IP address) generated by Google Analytics and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

You can also place an opt-out cookie to prevent future data collection when visiting our website by clicking on Disable Google Analytics.

More information on terms of use and data protection:

You have the right to object at any time to processing of your personal data, GDPR Article 6 (1) (f).

Google Tag Manager

DaCapo Audio ApS uses the Google Tag Manager that implements tags but does not collect any personal data or set cookies. It triggers other tags that may collect any personal information but does not have access to this data. Cookies and tracking disabled at cookie or domain level will remain disabled when implemented with Google Tag Manager.

Google Ads Tracking

Our website uses Google Ads conversion tracking, a service for the online marketing activities controlled by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) and operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Conversion cookie collects the information which helps us to find out the number of users who have clicked on our ads. Your data may be transferred to a Google server in the USA and stored there. You have the right to object at any time to processing of your personal data, GDPR Article 6 (1) (f). You can deactivate personalized advertising at any time. Google’s advertising settings and instructions for deactivation can be found here:

Social Media

DaCapo Audio maintains social profile pages such as Facebook and Instagram. If you are in direct contact with us through our social media profiles or if you are a member of the social media networks, we may receive data from the respective social media network that allows you to be identified. Please, be advised that Facebook and Instagram process your data, which are not covered in this Confidentiality Policy, and that we have no influence over these data. We can only refer you to the privacy policy of Facebook and Instagram:

Advertising and retargeting

DaCapo Audio uses your data for advertising on other providers’ websites and apps and social media networks. Our website contains cookies and similar tracking technologies from other advertising partners. Our advertising partners use the data in order to detect the probability of a user belonging to the target group we are addressing, and they take this into account when selecting ads on the advertising placements through their online network. This internet technology is called retargeting. Retargeting enables us to run ads which are as relevant to our user as possible.

You can deactivate the processing of your data at any time. To do this, please deactivate the “Data processing” function. You can also deactivate the use of your data for advertising by directly contacting the relevant providers:

Google (information and advertising settings):

Facebook and Instagram (information and advertising settings):

Service providers

We use service providers for the technical hosting of this website and the processing of information and some of them may be in third countries. If that is the case, we can ensure that the protection of your data is in accordance with the measures provided in Chapter 5 of the GDPR.