Your delivery price is shown during check-out. The price is calculated based on your destination country, the order amount (excluding shipping) and the weight of your items. The below tables show our rates. 

Per default we ship tracked and insured parcels. This offers you fast and secure delivery. Unless otherwise stated, all prices below covers tracked and insured shipping of your order.

For smaller orders to select countries we offer a tracked letter at a lower cost. Please see the table below. The tracked letters most often takes considerably longer to reach you.

 

Safety first - We always package securely

We pack your items in a box no matter if you select the tracked letter or tracked parcel. Your precious items deserve the best packaging to make sure they reach you and your turntable in perfect condition.

shippingpackage.jpg

 

Item weight

DaCapo Audio knows the weight of all items and calculates the delivery price accordingly. The products we mainly sell are very light weight. As an example the Jico needle in the shipping box pictured above is 20 gram and the packaging is 45 gram.

Import duties

All items ship from within EU - Denmark, that is.

Shipments are not subject to import duties within EU.

 Customer outside EU may have to pay Value added Tax, import duties and pay fees for the handling. All import duties are paid for by the customer.

Specifically for Norway, Switzerland, Liechtenstein, Faroe Islands and Iceland shipments are subject to Import duties. All import duties are paid by the customer. On some orders Import duties can be settled during checkout. When possible, two different DHL Express delivery options are shown. A fixed fee of 7 euro + the applicable VAT rate and possibly other duties calculated are added to the upfront import duties options.

DaCapo Audio declares the exact item type and value on export documents. No exceptions. We will not declare a lower value or gift wrap without visible declarations.  

Rates

We dispatch almost all orders without delays even under Covid-19. As we saw some delays in the postal system throughout Europe we added DHL Express delivery options. For some regions we made DHL Express the default shipping option. Please see below how we ship to your country.

DHL Express delivers everywhere in Europe in one business day and to North America in three business days. The COVID-19 situation adds delays to shipping times using postal services. We see it mainly for Tracked Letters and less so for Tracked Parcels. Please have a bit more patience during these times when using the postal system.  

  

Zone Europe 1

Shipping method: Default is postal parcel service ( tracked and insured ), optional low cost tracked letter (tracked and insured) for smaller orders, optional DHL Express Next Business Day delivery at additional cost.

Includes countries: Germany, Belgium, France, Netherlands, Luxembourg, Monaco, Poland, Sweden, Finland

Weight under 250g Weight 250g - 5kg Weight over 5kg
Orders under 50 euro* 6 euro

( Optional tracked letter,  3 euro - 3-10 working days ) 
6 euro 12 euro
Orders 50 - 150 euro* 6 euro 6 euro 12 euro
Orders of 150 euro or more* Free Free 12 euro

* Excluding delivery
Estimated shipping time is 2-6 working days. Optional tracked letter is 3-10 working days.
Optional DHL Express delivery available at 14 euro. Shipping time is 1-2 days.

 

Zone Europe 2

Shipping method: Default shipping method is DHL Express Next business day delivery. Optional tracked letter (tracked and insured) available for smaller orders.

Zone Europe 2 includes countries: Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom, Czech republic, Hungary, Austria, Estonia, Ireland, Italy, Croatia, Latvia, Lithuania, Greece, Malta, Cyprus, Bulgaria  ( Items are shipped with DHL Express )

Weight under 500g Weight 500g - 1kg Weight over 1kg
Orders under 75 euro* 15 euro

(Optional tracked letter,  5 euro - 3-15 working days) 
15 euro 20 euro
Orders 75 - 250 euro* 9 euro 9 euro 15 euro
Orders of 250 euro or more* Free Free 10 euro

* Excluding delivery
Estimated shipping time is 1-2 working days. Optional tracked letter is 3-15 working days.

 

Zone Europe 3

Shipping method: DHL Express next business day. Import duties are paid directly by customer to DHL. Tracked letter (tracked and insured) ) option available on smaller orders.

Zone Europe 3 includes countries: Norway, Iceland.

Weight under 2kg Weight 2kg-5kg Weight over 5kg
Orders under 100 euro* 20 euro

(Optional tracked letter,  5 euro - 3-15 working days) 
45 euro 55 euro
Orders 100 - 500 euro* 20 euro 35 euro 45 euro
Orders of 500 euro or more* Free Free Free

* Excluding delivery
Estimated shipping time is 1-2 working days. Optional tracked letter is 3-15 working days.

 

Denmark

Shipping method: Postnord Pakkepost

Weight under 2kg Weight over 2kg
Orders under 500 DKK* 29 DKK 59 DKK
Orders of 500 DKK or more* Free Free

* Excluding delivery

Estimated shipping time is 1-2 working days

 

Switzerland, Lichtenstein

Shipping method: DHL Express next business day. On Checkout you can choose to pay import duties upfront. This secures you a low fixed fee of 7 euro +7,7% VAT. Tracked Letter (Tracked and insured) option for smaller orders. 

Weight under 2kg Weight 2kg-5kg Weight over 5kg
Orders under 100 euro* 20 euro

(Optional tracked letter,  5 euro - 3-15 working days) 
45 euro 55 euro
Orders 100 - 300 euro* 12 euro 35 euro 45 euro
Orders of 300 euro or more* Free Free Free

* Excluding delivery
Estimated shipping time is 1-2 working days. Optional tracked letter is 3-15 working days.

 

Faroe Islands

Shipping method: Postnord parcel (Tracked and insured). Sender pays the fixed fee for PostNord's customs cleareance service on parcels - Customer pays all other import costs. Tracked letter ( Tracked and insured ) option available on smaller orders.

Weight under 2 kg Weight 2kg - 5kg Weight over 5kg
Orders under 75 euro* 40 euro

( Optional tracked letter,  10 euro - 3-15 working days  ) 
60 euro N/A
Orders of 75 euro or more* 40 euro 60 euro N/A

* Excluding delivery
Estimated shipping time is 3-4 working days. Optional tracked letter is 3-15 working days. 

 

Zone Rest of Europe A/B

Shipping method: DHL Express. Tracked letter (tracked and insured) option available on smaller orders.

Zone Rest of Europe A includes countries: Russia, Turkey

Zone Rest of Europe B includes countries: European countries not included in Zone DK, Zone Faroe Islands, Europe 1, Europe 2, Europe 3

Weight under 500g Weight 500g - 5kg Weight over 5kg
Orders under 50 euro* 30 euro

(Zone Rest of Europe A only: Optional tracked letter,  5 euro - 3-15 working days) 
35 euro Not available
Orders 50 - 500 euro* 25 euro 30 euro Not available
Orders of 500 euro or more* 14 euro 14 euro Not available

* Excluding delivery
Estimated shipping time is 3-7 working days. Optional tracked letter is 3-15 working days.

 

United States, Canada

Shipping method: Default is DHL Express Tracked Letter (tracked and insured) option for smaller orders. Subject to import duties.

Weight under 0.5kg Weight 0.5kg - 2kg Weight over 2kg
Orders under 100 euro* 20 euro

(Optional tracked letter,  5 euro - 15-30 working days) 
20 euro Not available
Orders 100 - 500 euro* 15 euro 15 euro Not Available
Orders of 300 euro or more* Free Free Not Available

* Excluding delivery
Estimated shipping time is 3-4 working days. Optional tracked letter is 15-30 working days.

Rest of the World

If your destination country is not mentioned on this rate card you are welcome to contact us and ask about shipping options . We are happy to see if we can help you but due to the ongoing COVID-19 situation it is currently not possible to ship everywhere.